Returns & Exchanges Policy
At Baby Star, we want you to be completely satisfied with your purchase. If you are not happy with your fashion items, you can return them within 14 days of receipt provided they are in their original condition with tags attached.
Submit a Request
Log into your account or contact our customer service team to initiate a return request and receive a return authorization number.
Pack Your Items
Place the items in their original packaging, ensuring all tags are intact and the products are unworn and unwashed.
Ship the Package
Send the package back to our distribution center using a tracked shipping service or drop it off at any of our physical store locations.
Receive Your Refund
Once our team inspects the returned items, we will process your refund to the original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing